Live Remote Technical Support: SIMPLY Maintenance & Remote Support Packages/title> <meta name="description" content="MCR offers live remote technical support with our Security, Integration, Manageability, Platform Support, Lower Costs and Year-Round (SIMPLY) maintenance and remote support packages. View our Rates online or call 1-800-813-9629." /> <meta name="keywords" content="Live Remote Technical Support, Maintenance, Remote Support" /> <meta name="mssmarttagspreventparsing" content="true" /> <meta http-equiv="imagetoolbar" content="no" /> <link href="computerrentalcompany.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="skip"> <p><a href="#sidebar" accesskey="s">Skip to main navigation</a></p> </div> <div id="wrapper"> <div id="header"> <table width="780" border="0" cellpadding="0" cellspacing="0"> <tr> <td colspan="6"> <a name="Top" id="Top"><img src="images/sitelayout/banner/website_banner_01.jpg" width="780" height="218" alt="Banner Top" /></a></td> </tr> <tr> <td rowspan="3"> <img src="images/sitelayout/banner/website_banner_02.jpg" width="228" height="71" alt="MCR Rentals Logo" /></td> <td colspan="5"> <img src="images/sitelayout/banner/website_banner_03.jpg" width="552" height="14" alt="Banner 03" /></td> </tr> <tr> <td rowspan="2"> <img src="images/sitelayout/banner/website_banner_04.jpg" width="209" height="57" alt="Banner 04" /></td> <td> <a href="http://www.mcrrentals.com/Quote.php" rel="nofollow"><img src="images/sitelayout/banner/website_banner_05.jpg" width="107" height="44" alt="The MCR Quick Quote Button" /></a></td> <td> <a href="http://www.mcrrentals.com/Support.html" rel="nofollow"><img src="images/sitelayout/banner/website_banner_06.jpg" width="109" height="44" alt="The MCR 24/7 Support Button" /></a></td> <td> <a href="http://www.mcrrentals.com/CoverageMap.html" rel="nofollow"><img src="images/sitelayout/banner/website_banner_07.jpg" width="110" height="44" alt="The MCR Coverage Map" /></a></td> <td rowspan="2"> <img src="images/sitelayout/banner/website_banner_08.jpg" width="17" height="57" alt="Banner 08" /></td> </tr> <tr> <td colspan="3"> <img src="images/sitelayout/banner/website_banner_09.jpg" width="326" height="13" alt="Banner 09" /></td> </tr> </table> </div> <div id="breadcrumb"> <ul><li><a href="http://www.mcrrentals.com/">Computer Rental Company</a> (Home) →</li><li><a href="ComputerSupportServices.html">Computer Support Services</a> →</li><li>Live Remote Technical Support</li></ul> </div> <div id="innerwrapper"> <div id="content315"> <h1>Live Remote Technical Support: SIMPLY Maintenance & Remote Support Packages</h1> <p><img src="images/sitelayout/content_ornament.jpg" alt="divider" width="480" height="20" class="hideimg" /></p> <h3 class="h3red">Security, Integration, Manageability, Platform Support, Lower Costs and Year-Round (SIMPLY) maintenance and remote support packages.</h3> <p>Remote support in a small business environment has unique challenges. People and systems are dispersed, far beyond the network. But MCR can make management, repair and live remote support of systems <font color="FF0000"><b>S.I.M.P.L.Y.</b></font></p> <ul id="content315a"> <li><b>. <font color="FF0000">S</font>ecurity</b>: Get <i>secure remote desktop control</i> of every computer</li> <li><b>. <font color="FF0000">I</font>ntegration</b>: <i>Integrate</i> with critical systems</li> <li><b>. <font color="FF0000">M</font>anageability</b>: Virtual Deployment of technicians, reducing delays</li> <li><b>. <font color="FF0000">P</font>latform Support</b>: Support <i>remote desktops</i> and <i>mobile devices</i></li> <li><b>. <font color="FF0000">L</font>ower Costs</b>: Impact the bottom-line with a <i>strong</i> ROI</li> <li><b>. <font color="FF0000">Y</font>ear-Round</b>: 24/7 support for the Small Business Owner</li> </ul><br /> <img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/Live-Remote-Tech-Support.jpg" alt="Live Remote Technical Support" width="185" height="185" class="rghtimg" /> <p>The ability to have technicians' remote to your business critical systems and repair issues has many advantages. First and foremost, response time. Secondly, the cost of the support is dramatically lower, as technicians do not need to come to your location.</p> <p>Our packages also includes on site support whenever it is not possible to solve problems remotely, for example, when the internet is not available, or a hard drive is physically damaged. Our response time for on site support usually within 2 hours of your call.</p> <div id="navh2"> <ul><li><a href="#DesktopSupport">Desktop Support</a> |</li><li><a href="#ServerSupport">Server Support</a> |</li><li><a href="#SupportandAllRepairs">Support and All Repairs</a></li></ul> </div> <div id="req"> <p align="center"><a href="http://www.mcrrentals.com/Quote.php" rel="nofollow"><img src="http://www.mcrrentals.com/images/sitelayout/Quick-Quote-Button.jpg" alt="Request a Quick Quote" valign="middle" width="209" height="30" border="0"></a> or Call Toll Free <b><u>1-800-813-9629</u></b></p> <p><font color="#0000FF"><b>Note:</b></font> If you or your organization would like more information about our Live Remote Technical Support program, please <a href="Contact.html" class="clink">Contact Us</a> directly. Our support staff will be able answer any questions you may have.</p> </div> <br /> <p>MCR has designed a total maintenance and remote support package that allows MCR to get you started with the following:</p> <ol> <li>Complete inventory of all you computers, printers, and routers</li> <li>Complete listing of all software and versions on all systems</li> <li>A detailed report on antivirus software and effectiveness</li> <li>A comprehensive report on your network topology and bandwidth</li> <li>An evaluation of backup systems</li> <li>Recommendations based on all of the above</li> </ol><br /> <p>Instead of billing you a large upfront cost, MCR has designed this package to spread out the usage across a 12 month period. This gives you the peace of mind knowing your network and computers are being professional maintained, and lets you concentrate on you business. Your package includes:</p> <ol> <li>Initial evaluation</li> <li>Unlimited remote support</li> <li>Up to 3 onsite visits</li> <li>Pre-emptive response to viruses, hard drives failures, and updates</li> <li>Automatic notification of supply requirements</li> </ol><br /> <p>Our pricing model is based on the number of devices you have in your environment. Simply choose the plans that fits you.</p> <table border="1" width="480" bgcolor="FFFFFF"> <tr> <td align="center"><font color="#78A1C7" size="4"><b>Choose your Plan</b></font></td> <td align="center"><a name="DesktopSupport" id="DesktopSupport"><b>SIMPLY<br />One</b></a></td> <td align="center"><a name="ServerSupport" id="ServerSupport"><b>SIMPLY<br />Two</b></a></td> <td align="center"><a name="SupportandAllRepairs" id="SupportandAllRepairs"><b>SIMPLY<br />Three</b></a></td> </tr> <tr><td colspan="4"> </td></tr> <tr> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/SimplyProgramButton.jpg" alt="SIMPLY Program Button" width="90" height="90"></td> <td><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/SimplyOneButton.jpg" alt="SIMPLY One Button" width="90" height="90"></td> <td><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/SimplyTwoButton.jpg" alt="SIMPLY Two Button" width="90" height="90"></td> <td><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/SimplyThreeButton.jpg" alt="SIMPLY Three Button" width="90" height="90"></td> </tr> <tr><td colspan="4"> </td></tr> <tr> <td> </td> <td align="center"><b>$14.95<br />per month</b></td> <td align="center"><b>$29.95<br />per month</b></td> <td align="center"><b>$44.95<br />per month</b></td> </tr> <tr> <td><font size="4"><b>Here's What You Get.</b></font></td> <td align="center"><b>DESKTOP SUPPORT</b></td> <td align="center"><b>SERVER SUPPORT</b></td> <td align="center"><b>SUPPORT AND ALL REPAIRS</b></td> </tr> <tr> <td> </td> <td align="center"><font size="2">Just $0.49/day</font></td> <td align="center"><font size="2">Just $0.99/day</font></td> <td align="center"><font size="2">Just $1.49/day</font></td> </tr> <tr> <td><font size="2"><b>FREE</b> 8AM - 8PM Live On-line & Telephone Technical Support.</td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"> </td> </tr> <tr> <td><font size="2"><b>FREE</b> 24/7 Live On-line & Telephone Technical Support.</font></td> <td align="center"> </td> <td align="center"> </td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> <tr> <td><font size="2"><b>FREE</b> Service On-Site for Broken Hardware Including Parts and Labour.</font></td> <td align="center"> </td> <td align="center"> </td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> <tr> <td><font size="2"><b>FREE</b> Service On-Site for Software Problems.</font></td> <td align="center"> </td> <td align="center"> </td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> <tr> <td><font size="2"><b>FREE</b> Newsletter Subscription.</font></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> <td><font size="2"><b>FREE</b> Ask the Tech - Advice and Tips.</font></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> <td><font size="2">Member Discounts on parts and labour for all service.</font></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> <td align="center"><img src="http://www.mcrrentals.com/images/ComputerSupportServices/LiveRemoteTechSupport/CheckMark.png" alt="Check Mark" width="45" height="45"></td> </tr> </table> <p><img src="images/sitelayout/content_ornament.jpg" alt="divider" width="480" height="20" class="hideimg" /></p> <p><a href="#Top"><< To The Top</a></p> </div> <div id="sidebar"> <h2><a href="Rentals.html">Rental Products</a></h2> </div> <div id="sidebarrentalservices"> <h2><a href="RentalServices.html">Rental Services</a></h2> </div> <div id="sidebarservices"> <h2><a href="ComputerSupportServices.html">Computer Support Services</a></h2> <ul id="sidebarservices1"> <li id="bullet13"><a href="ApplicationManagement.html">Application Management</a></li> <li id="bullet14"><a href="ComputerRepair.html">Computer Repair</a></li> <li id="bullet15"><a href="ContestDevelopment.html">Contest Development</a></li> <li id="bullet16"><a href="DesktopSupport.html">Desktop Support</a></li> <li id="bullet35"><a href="LiveRemoteTechSupport.html">Live Remote Tech Support</a></li> <li id="bullet37"><a href="NetworkSupport.html">Network Support</a></li> <li id="bullet38"><a href="PrinterSupport.html">Printer Support</a></li> <li id="bullet39"><a href="ServerSupport.html">Server Support</a></li> </ul> </div> <div id="sidebarcov"> <h2><a href="CountryCoverage.html">Country Coverage</a></h2> </div> <div id="sidebarmcrinfo"> <h2><a href="MCRInformation.html">MCR Information</a></h2> </div> <div id="sidebarsignupbox"> <p align="center"><a href="http://visitor.constantcontact.com/d.jsp?m=1102455565913&p=oi" rel="nofollow" target="_blank"><img src="images/socialicons/newsletter.png" alt="Newsletter Subscribe Button" width="128" height="128" class="hideimg" border="none" /></a></p> <p align="center"><a href="http://www.facebook.com/pages/MCR-Rental-Solutions/44466663304" rel="nofollow" target="_blank"><img src="images/socialicons/facebook.png" border="none" alt="Computer Rental Company Facebook Page" /></a></p> <p align="center"><a href="http://www.linkedin.com/companies/mcr-rental-solutions" rel="nofollow" target="_blank"><img src="images/socialicons/linkedin.png" border="none" alt="Business Computer Rentals LinkedIn Page" /></a></p> <p align="center"><a href="http://www.twitter.com/MCRRentals" rel="nofollow" target="_blank"><img src="images/socialicons/twitter.png" border="none" alt="AV and Office Equipment Twitter Page" /></a></p> </div> </div> <div id="footer"> <p>Copyright © 2008 MCR. <a href="http://www.mcrrentals.com/">Toronto Computer Rentals</a> All Rights Reserved. <a href="http://www.mcrrentals.com/sitemap.html">Sitemap</a></p> </div> </div> <script type="text/javascript" language="javascript">llactid=14742</script> <script type="text/javascript" language="javascript" src="http://t4.trackalyzer.com/trackalyze.js"></script> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-2556688-2"); pageTracker._trackPageview(); } catch(err) {}</script> </body> </html>

Banner Top

MCR Rentals Logo

Banner 03

Banner 04

The MCR Quick Quote Button

The MCR 24/7 Support Button

The MCR Coverage Map

Banner 08

Banner 09