Steps:

The user in need of support would visit our live remote technical support page and fill out the form under the section titled “Issue Submission”.
The user should click the Submit button.
The user should Run/Open the client software that will be downloaded.
The user may need to approve a security prompt by clicking Run.
The user’s session should appear shortly in the Support Team Queue that is associated with the Issue that the user selected on the form.

Whoever will be giving the live remote technical support should Double-Click the session in the …

All laptop batteries are a “consumable” product that decreases in performance over time. There are however, many things you can do to maximize or improve the life and performance of your battery.
1) Always make sure your are using the correct AC adaptor for your notebook model. Using the incorrect charging unit can cause the battery to not charge fully, correctly, and can severely damage the battery and laptop
2) Cycle your battery at least once a month by letting the battery drain to less than 3%. This helps maintain your battery’s …