Steps:

1. The user in need of support would visit our live remote technical support page and fill out the form under the section titled “Issue Submission”.
2. The user should click the Submit button.
3. The user should Run/Open the client software that will be downloaded.
4. The user may need to approve a security prompt by clicking Run.
5. The user’s session should appear shortly in the Support Team Queue that is associated with the Issue that the user selected on the form.

Whoever will be giving the live remote technical support should Double-Click the session in the queue to join it.

And that’s it. That’s how simple our remote computer support is!

How to Request a Live Remote Technical Support Session with MCR Bomgar Support is a post from: Event Technology Blog highlighting computer rentals.

1) Always make sure your are using the correct AC adaptor for your notebook model. Using the incorrect charging unit can cause the battery to not charge fully, correctly, and can severely damage the battery and laptop

2) Cycle your battery at least once a month by letting the battery drain to less than 3%. This helps maintain your battery’s capacity

3) Batteries prefer room temperatures. If used in a cold environment, battery performance can be temporarily degraded. In high temperatures,  the battery may not charge at all, until a normal temperature is restored.  Keep in mind high temperatures can also be caused by intensive calculation or high end graphics applications.

4) If storing your battery, store it with a charge of less than 50% to reduce battery wear.

5) Use the recommended power scheme provided by your laptop computer manufacturer whenever possible.

Using these steps consistently will help promote longer battery life.

How to Maximize Your Laptop’s Battery Life is a post from: Event Technology Blog highlighting computer rentals.